Contact Us
At bohocasino, accessible via our official website boho-ca.casino, we are committed to providing our players and visitors with prompt and professional support services. Below you will find all necessary channels to communicate with us effectively. Please note that all communications are handled in strict compliance with applicable Canadian laws and online gaming industry regulations.
Customer Support
If you require assistance, you may reach out to us by using our contact form embedded on this page. We kindly ask you to provide your name, a valid email address, and a detailed description of your inquiry to enable our support team to respond accurately and swiftly.
Our team strives to reply to all inquiries within one business day. For urgent matters, we recommend using our live chat service available on the website or calling us directly via phone (see below if phone numbers are provided in future updates). Our support is designed to be available 24/7 to ensure all questions and issues are addressed without delay, conforming to the highest standards of customer care in the Canadian market.
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Legal and Regulatory Information
bohocasino operates under stringent regulatory oversight to ensure a safe, fair, and secure gambling environment for all Canadian players. We hold a valid gaming license issued by Curaçao eGaming, identified by license number 365/JAZ. This license authorizes us to conduct real-money gambling activities and remains valid until 2026.
Please note the following important regulatory notices:
- This license does not permit operation or marketing of bohocasino services in the United Kingdom, United States, Spain, France, and the Netherlands or their territories.
- Our compliance with Canadian laws concerning online gambling, data protection, and consumer rights is fully maintained to lawfully serve Canadian customers.
Our commitment to responsible gaming and adherence to all applicable provincial and federal regulations reinforces safe participation and protects vulnerable players.
Corporate Information
bohocasino is a brand operated by the parent company Hollycorn N.V., founded in 2021. Detailed corporate records such as company registration number, tax identification, or specific banking information are not publicly disclosed but conform to all applicable Canadian and international corporate regulations.
Our operations are designed with transparency and legal integrity, ensuring players have confidence in the legitimacy and security of their interactions with bohocasino.
Address and Headquarters
Currently, bohocasino does not provide a publicly specified physical headquarters, regional offices, mailing, or legal address for customer correspondence. This approach is consistent with the nature of our online operations under the Curaçao eGaming licensing framework. All official communication should be directed through our secure web channels as described above.
Jurisdictional Presence and Market Regions
bohocasino caters primarily to players located within the Canadian market, as well as clients in Australia and Europe, ensuring that all services comply with the regulatory requirements specific to these regions.
- Canada: Full support and compliance with Canadian laws and online gambling regulations.
- Australia: Services provided under applicable Australian regulations.
- Europe: Customers supported with compliance to respective jurisdictional laws, except for the countries excluded by licensing conditions.
Our operations remain regulated under the Curaçao jurisdiction, ensuring oversight and enforcement of gaming standards.
Legal Disclaimers and Data Protection
By contacting bohocasino through the means provided here, you acknowledge and agree that all personal information submitted will be processed in accordance with our Privacy Policy, fully compliant with Canadian privacy laws, including PIPEDA.
We use your contact information solely to respond to inquiries, provide support, and ensure a secure gaming experience. Your data will not be used for marketing purposes without explicit consent.
bohocasino disclaims any liability arising from misuse of the contact channels or inaccurate information provided by users. We reserve the right to refuse service or terminate communication if any abusive, fraudulent, or unlawful behavior is identified.