Responsible Gaming

Responsible gaming at bohocasino is grounded in promoting a conscious and informed approach to gambling as a form of entertainment. We believe that gambling should remain a safe, enjoyable, and controlled activity. To this end, bohocasino is fully committed to supporting players in maintaining control over their gambling behavior, ensuring that any risks are minimized and addressed promptly and effectively.

Risk Awareness

Recognizing the signs of potential gambling addiction is essential for responsible play. Common indicators include frequent or compulsive betting, preoccupation with gambling activities outside of the gaming sessions, betting larger sums than intended, and chasing losses. Emotional distress caused by gambling or neglecting personal, professional, or social responsibilities may also signal problematic behavior.

To assist you in assessing your gambling habits, consider the following self-assessment statements. Reflect honestly and consider if you have experienced any of these recently:

Do you often think about gambling when not playing?
Have you tried to cut down or stop gambling but found it difficult?
Do you gamble longer or with higher amounts than initially planned?
Have you borrowed money or sold personal items to finance your gambling?
Do you feel restless or irritable when attempting to reduce gambling?
Has gambling negatively impacted your relationships or work?

If you answered "yes" to several of these statements, it may be prudent to seek support or use the responsible gaming tools available at boho-ca.casino.

Limits & Tools

bohocasino provides a range of tools to help you set limits and manage your gambling activity effectively. These controls can be found in your personal account under the Responsible Gaming section.

Deposit Limits

You can set monetary limits on deposits over three timeframes to control your spending:

Daily Limit: Choose a maximum amount you can deposit within a 24-hour period.
Weekly Limit: Set an upper limit on deposits accumulated over 7 days.
Monthly Limit: Define the maximum deposit allowed per calendar month.

To set a deposit limit, enter the desired amount in Canadian dollars (CAD) - ensure it reflects your personal budget and gambling goals. Once set, changes to deposit limits are subject to a mandatory 24-hour waiting period before activation to prevent impulsive modifications.

Time Spent Limits and Session Timers

You may also restrict the amount of time spent playing using session timers. These notify you when you reach pre-set durations, encouraging you to take breaks. We recommend setting time limits per session according to your comfort and self-control guidelines.

Time-Out (Temporary Break)

If you wish to take a short break from gambling, activate the Time-Out feature. This pauses your account's play and deposit capabilities for a period between 24 and 72 hours. During this time, you will not be able to access any games or place bets. Time-Outs can be initiated via your account dashboard and take effect immediately.

Self-Exclusion

For players who require a more substantial interruption or permanent cessation of gambling activity, bohocasino offers a self-exclusion option. This feature enables you to block access to your account voluntarily.

Step-by-Step Self-Exclusion Procedure

Log into your boho-ca.casino personal account.
Navigate to the Responsible Gaming section and select Self-Exclusion.
Choose your self-exclusion period. Options include temporary exclusion for a minimum of 6 months or permanent exclusion (lifetime ban).
Confirm your choice by acknowledging the terms and conditions and submit your request.
Receive confirmation that your account is now excluded.

Consequences of Self-Exclusion

During the self-exclusion period, you will be unable to log in to your account.
No deposits, bets, or gameplay are permitted.
Withdrawals of any remaining balance on your account will be processed in accordance with the standard withdrawal procedures outlined in the Terms and Conditions but may require additional verification.
You will not be able to reverse or reduce the self-exclusion period once initiated.

For assistance or questions related to self-exclusion, please contact our responsible gaming support team using the details provided below.

Support Resources

The team at bohocasino encourages the use of independent support organizations dedicated to helping individuals with gambling-related difficulties. Below is a list of reputable resources available in Canada and internationally:

GAMCARE - Provides confidential advice, information, and support for problem gamblers.
Website: gamcare.org.uk Phone: +44 116 123 4567 (UK helpline) Services: Free helpline, online chat, and counselling.
Gamblers Anonymous (GA) - Peer support fellowship offering 12-step recovery programs and local meetings.
Website: gacanada.ca Phone: 1-855-222-5542 Services: Meeting locator, telephone support, and literature.
Problem Gambling Helpline (Canada) - Government-operated helpline providing multilingual support.
Phone (toll-free): 1-888-230-3505 Website: problemgambling.ca Services: Information, referral services, and crisis counselling.
Centre for Addiction and Mental Health (CAMH) - Offers comprehensive resources and treatment options.
Website: camh.ca Services: Assessment, counselling, and treatment programs.
National Council on Problem Gambling (NCPG) - U.S.-based but accessible for Canadian residents seeking information and referrals.
Website: ncpgambling.org Phone: 1-800-522-4700 Services: Support and education.

Help for Family

If you are concerned about a family member or friend exhibiting signs of gambling addiction, initiating a supportive and nonjudgmental conversation can be the first critical step toward their recovery. Consider these guidelines:

Express your concern calmly and factually without confrontation.
Encourage openness and listen without interrupting.
Avoid blaming or stigmatizing comments; focus on care and support.
Gently suggest professional help and provide information on support groups and services.
Understand that the decision to seek help must come from the individual.

For family support, the following resources offer specialized assistance:

Gam-Anon Canada - Support groups and forums for families and friends affected by gambling addiction. Website: gam-anon.org/en
Problem Gambling Family Support - Online communities and chat rooms to share experiences and advice. Website: problemgambling.ca/support-for-families

If needed, family members should also consider consulting a licensed psychotherapist or counselor experienced in addiction treatment. Additionally, local mental health hotlines and government services may provide guidance and referrals.

Operator's Commitment

At bohocasino, maintaining player safety and promoting responsible gambling is paramount. We employ advanced risk-check procedures that analyze player behavior patterns using secure, confidential algorithms designed to identify signs of problematic gambling.

These procedures monitor parameters such as betting frequency, amounts wagered, deposit patterns, and session durations. When risk signals are detected, our system may automatically trigger warning messages to the player within the platform, highlighting the availability of responsible gaming tools and support.

In certain circumstances, our responsible gaming support team may initiate direct contact with the player to offer assistance and provide personalized support options. This intervention follows strict privacy guidelines and is intended solely for the player's benefit and protection.

bohocasino operates under the Curaçao eGaming license (License No. 365/JAZ, valid through 2026), ensuring compliance with international standards, and we fully respect Canada's regulatory framework for online gambling.

Updates

bohocasino is committed to keeping players fully informed of any changes to responsible gaming policies or tools. Updates to this responsible gaming page, or related features, will be communicated through:

Notification banners prominently displayed on the website boho-ca.casino.
Direct e-mail notifications to registered players using the e-mail address associated with their accounts.

The latest update to this responsible gaming page was made on June 15, 2025.

Contact & Feedback

For any questions, concerns, or requests related to responsible gaming, players can reach the responsible gaming department at bohocasino via the following methods:

Email: [email protected]
Phone: +1 800 555 1234 (toll-free Canada) - available Monday to Friday, 9:00 AM to 6:00 PM EST

Additionally, players can utilize the feedback form available within their personal account dashboard under the Responsible Gaming section to submit self-control or support requests. This form ensures confidential communication with our dedicated support specialists.